Shipping policy

We aim to process all orders within 2–3 days before dispatch.

Royal Mail Tracked (approx. 4–8 days)
Our standard service with full tracking from dispatch to doorstep.

⏱ Delivery times include weekends and are based on total calendar days, not just working days.

We always do our best to get your order to you as quickly as possible.

Every order is sent with tracking included.

Once your parcel leaves our warehouse, you'll receive an email with your tracking link so you can follow its journey.

You can also log into your Vivaviterra account at any time to check your order status.

We’re here if you need anything – just get in touch with us here .

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